HR Customer Transactions Manager
Local Government (NJC): P06
- Human Resources
- Local Government (NJC): P06
- Full time - 35 hours per week
- 7 Newington Barrow Way London N7 7EP
- £48,576 - £51,567 Per annum
- 08/08/2021 23:59
We're determined to make Islington fairer. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life.
We also have an ambitious goal – to be the best council in the country – with every employee clear about the part they play and inspired, focused and supported to give their very best.
We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents.
Our values and behaviours
‘Be Islington’ is about setting a clear challenge about what it means to be an Islington employee and sets the standard for every new recruit.
We ask our employees to ‘Be Islington’ – playing their part in working together for a fairer borough and to always be collaborative, be ambitious, be resourceful, and be empowering (‘CARE’).
Islington HR is reshaping its services. We’re realigning our service provision to put digital, learning and innovation at the heart of what we do. We’re creating 3 new functions – HR Customer Delivery, Organisational Development and Strategic HR Partnering. Our vision is to be a trusted professional partner, empowering our managers and people to thrive and deliver better services for Islington. By joining the team, you’ll play a vital role in enabling this, putting fairness and equality at the heart of everything we do – in our communities and our workplace.
As HR Customer Transactions Manager, you will lead the new transactional service team ensuring that the team provide professional HR advice and guidance to staff and managers on recruitment processing and campaign management, HR policy and employee transactional processing. You will oversee a continuing programme of process improvement projects to improve customer service and transactional HR processing, streamlining processes, driving automation and creating a customer focused front end user experience. You will also work closely with payroll colleagues to ensure seamless transactional processing and improve the efficiency and effectiveness of services provided.
If you think you have the skills to drive this agenda forward, then please apply now!
Documents to download
Further details / informal visits contact
- Jackie O' Donoghue
- Job title
- HR Project Manager
- Email address
- Telephone number