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HR Customer Transactions Manager

Local Government (NJC): P06

Main area
Human Resources
Grade
Local Government (NJC): P06
Contract
Permanent
Hours
Full time - 35 hours per week
Job ref
FR/6786/JM
Site
7 Newington Barrow Way London N7 7EP
Town
London
Salary
£48,576 - £51,567 Per annum
Salary period
Yearly
Closing
08/08/2021 23:59

Our ambition

We're determined to make Islington fairer. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life.

We also have an ambitious goal – to be the best council in the country – with every employee clear about the part they play and inspired, focused and supported to give their very best.

We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents.

Our values and behaviours

‘Be Islington’ is about setting a clear challenge about what it means to be an Islington employee and sets the standard for every new recruit.

We ask our employees to ‘Be Islington’ – playing their part in working together for a fairer borough and to always be collaborative, be ambitious, be resourceful, and be empowering (‘CARE’).

 

Islington HR is reshaping its services. We’re realigning our service provision to put digital, learning and innovation at the heart of what we do. We’re creating 3 new functions – HR Customer Delivery, Organisational Development and Strategic HR Partnering. Our vision is to be a trusted professional partner, empowering our managers and people to thrive and deliver better services for Islington.  By joining the team, you’ll play a vital role in enabling this, putting fairness and equality at the heart of everything we do – in our communities and our workplace.

As HR Customer Transactions Manager, you will lead the new transactional service team ensuring that the team provide professional HR advice and guidance to staff and managers on recruitment processing and campaign management, HR policy and employee transactional processing. You will oversee a continuing programme of process improvement projects to improve customer service and transactional HR processing, streamlining processes, driving automation and creating a customer focused front end user experience. You will also work closely with payroll colleagues to ensure seamless transactional processing and improve the efficiency and effectiveness of services provided.

If you think you have the skills to drive this agenda forward, then please apply now!

London Healthy workplaceTimewise helps businesses to attract and develop the best talent through flexible working.London Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDisability confident committedGood Work StandardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jackie O' Donoghue
Job title
HR Project Manager
Email address
jackie.odonoghue@islington.gov.uk
Telephone number
07944189323